01
Phone Intake
You call (844) 803-5147 and describe what you are seeing: a stain on the ceiling, smoke in the room, loose brick on the roof, or water in the firebox after a storm. We ask the questions that narrow down whether this is a leak, a draft problem, or structural movement. Most calls take under ten minutes.
02
On-Site Inspection
We inspect the exterior masonry, crown, cap, and flashing from the roof, then run an inspection camera down the flue to check for cracked clay flue tile, creosote buildup, and liner gaps. Interior checks cover the damper, firebox, and any staining around the chimney chase. Expect 45 to 75 minutes.
03
Written Findings
You get a plain-language summary of what failed, what is still sound, and what it takes to fix it. We separate urgent safety items from maintenance work so you can prioritize. Pricing is upfront before any work begins, and there is no charge for the estimate.
04
Repair Day
Most residential chimney repairs run two to six hours. Crown rebuilds, tuckpointing, flashing repair, cap replacement, and damper work happen in that window. Relining a full flue typically takes a full day. We protect the roof, lay drop cloths inside, and clean up before we leave.
05
Draft Test and Walkthrough
Before we pack up, we test draft with the appliance running, confirm the damper operates freely, and check the repair from the ground with you. You get photos of the finished work and a short list of what to watch for over the next season. If anything looks off, you call us back.